TFD OS Service Plans

Below is a handy chart explaining the various plans TFD OS offers for our managed IT and business consulting services. For a more detailed description of the Complete IT Managed Services Plan, please Click Here

Service Plan Rates On Call IT Services Plan
Use as needed
Monthly IT Managed Services Plan
Minimum 4 hour contract per month prepaid
Complete IT Managed Services Plan
Minimum 10 PCs and 1 Server.
One flat rate for all services
$40 per PC and $190 per server Per Month
- *Fee to optimize network will apply
Desktop Support $120 per hour portal to portal - 1 hour minimum Included 10% Discount off regular rates Included Unlimited
Server or Network $140 per hour portal to portal - 1 hour minimum Included 10% Discount off regular rates Included Unlimited
Help Desk - Call in for Desktop Support $100 per hour - ½ hour minimum Included 10% Discount off regular rates Included Unlimited
Help Desk - Call in Support for Network or Server $110 per hour - ½ hour minimum Included 10% Discount off regular rates Included Unlimited
Remote Desktop Support $100 per hour - ½ hour minimum Included 10% Discount off regular rates Included Unlimited
Remote Server Support $110 per hour - ½ hour minimum Included 10% Discount off regular rates Included Unlimited
24 Hour Network Monitoring and Alerting - 8x5 Support Not Included in this plan Not Included in this plan Included
Security and Patch Management Not Included in this plan Not Included in this plan Included
Asset Inventory and License Tracking Not Included in this plan Not Included in this plan Included
Daily Back Up Verification Not Included in this plan Not Included in this plan Included
Monthly Network Health Reports Not Included in this plan Not Included in this plan Included
Total Network Management Not Included in this plan Not Included in this plan Included
Quarterly Management Meeting Not Included in this plan Not Included in this plan Included


Additional Services These additional services may be added to your service plan or bundled for additional discounts.
Monthly Remote Server Maintenance $120 per hour
Website or Database Design $160 per hour
DNS Hosting $15 per month or $150 per year
Website Hosting $20 per month or $210 per year
Spam e-mail filtering $2 per mail box per month
IT Consulting $180 per hour